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Terms & Conditions

Copyright and Trade Marks

The content of this website are © Hampshire Heights Ltd. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions:

Licence to re-copy for Limited Purposes:

  1. You acknowledge Hampshire Heights as the source of the material. You must include such acknowledgement and the Hampshire Heights web address ( in the copy of the material, and
  2. You must inform the third party that all the Terms and Conditions set out herewith apply to him/her and that he/she is bound by them. This licence to re-copy does not permit incorporation of the material or any part of it in any other work, publication, or website whether in hard copy or electronic or any other form. In particular (but without limitation) no part of Hampshire Heights website, including but not limited, to photographs, property details, virtual tours and/or floor-plans may be distributed or copied for any commercial purpose. You may not frame this website without the express consent of Hampshire Heights. The Hampshire Heights logo is a trade mark registered in the name of Hampshire Heights in the UK and other parts of the world. Reproduction of this trade mark other than in order to view this website is prohibited.

The Land Registry data is Crown copyright and is reproduced with the permission of Land Registry under delegated authority from the Controller of HMSO.


Hampshire Heights takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website. Hampshire Heights makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Furthermore, neither Hampshire Heights nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.


The user confirms that the terms and conditions and use of this website shall be governed by the laws of England and Wales and that any and all disputes arising therefrom shall be subject to the exclusive jurisdiction of the English courts.

Privacy Policy

At Hampshire Heights we are committed to ensuring that your privacy is protected. This privacy notice, together with our Terms and Conditions and any other notice referred to in it, explains how we collect and use your personal data when you visit our website or use
our services.

This website is not intended for children and we do not knowingly collect personal data from children.

This privacy notice was last amended in July 2019 and supersedes any earlier version.

This website is the property of Hampshire Heights Ltd of 18C Manor Road, Stoke Newington, London N16 5SA. By using this website you agree that you consent to and are bound by the following terms and conditions.

Payment of Rent

The first instalment of rent must be paid in cleared funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date as stated in the tenancy agreement. This means that the standing order must be set up so that the funds leave your account three days before the rent is due. The full rent must be paid by a single standing order, we are unable to accept multiple standing orders.

Management of the property

At the start of the tenancy we will advise you who is responsible for managing the property. This is not always Hampshire Heights. Where we are not managing the property we cannot authorise any repairs or maintenance or guarantee the speed at which repairs will be carried out. Where we are managing the property, we may have to obtain the landlord’s consent before proceeding with a repair. Where we manage a property and hold keys, we can usually provide access to Hampshire Heights contractors (with your permission).
However, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.


A deposit equivalent to one months rent or four or five weeks’ rent must be paid in cleared funds when you sign the tenancy agreement and is held by either Hampshire Heights, the managing agent or the landlord as Stakeholder for the duration of the tenancy in accordance with the terms of the tenancy agreement and where applicable Hampshire Heights or the managing agent will register the deposit monies with a deposit protection scheme on the landlord’s behalf. Hampshire Heights excludes liability in relation to loss caused by the insolvency of a financial institution which holds deposits in its contracts with landlords and tenants. The tenancy agreement entered into is between the landlord and the tenant and, therefore, the tenant cannot hold Hampshire Heights liable for any deductions made from the deposit which may fall into dispute. Any interest earned on the deposit shall be retained by Hampshire Heights.

Referencing Policy

We will take up references based on the details that you have supplied to us. We may instruct an independent referencing agency on behalf of our landlord to carry out reference checks on you and, where applicable, your guarantor. References and any forwarding address may be passed to our client so that they can make a decision on granting a tenancy and/or exercise their legal rights to recover from you any unpaid sums or other losses at the end of the tenancy.

Holding Deposit

The fee of intent or holding deposit of one week’s rent will be held back if the applicant decides not to proceed with renting the property or provides us with fraudulent documentation. The fee of intent will be refunded in full should the application be rejected by the landlord or agent.


By completing this form you confirm that you intend to enter into a private residential tenancy in your name and that you will not (i) sublet the property; (ii) advertise the property on any print or other media, including (but not limited to) internet-based marketing websites, or other social media or messaging websites or apps; or (iii) take in paying guests or lodgers; or (iv) assign the tenancy, without the prior written consent of the landlord.


You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).

If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

These terms and conditions and your use of this website are governed exclusively by English law.

This does not affect your statutory rights as a consumer.

Hampshire Heights Ltd is registered in England and Wales (registered number 11387813). Our registered office is at 18C Manor Road, Stoke Newington, London N16 5SA.